The Village of Waunakee Water Utility is requesting that all customers immediately start monitoring the temperature of the water entering their homes or businesses. This winter’s abnormally cold weather has driven the frost to unusual depths, and it is possible that your water service pipe may freeze.
Customers with a relatively low amount of water usage are of special concern to the utility. This includes cul-de-sac’s and dead-end streets. Areas of higher elevation in the Village are also of special concern.
The Water Utility encourages you to take periodic temperature readings of your water at the cold water faucet closest to the meter. This may be done by letting the cold water run gently over a household thermometer for approximately one half minute. If your cold water temperature is less than 38°F, it is recommended that you allow a pencil sized stream of water to run from this faucet continually, 24 hours a day until further notice.
If you need to take the preventative measure of letting your water run continually the following steps must be taken:
• Call the Water Utility at 849-8111 to inform us of your intention to run water to prevent freezing of your service pipe.
• The Water Utility will adjust your next water bill so that you will pay only for the normal usage during this period, and not for the water that is left running.
• The Water Utility will notify you when to stop running the water.
We appreciate your cooperation in helping ensure that your water service pipe doesn’t freeze.